Provisional Accessibility Statement
Introduction
At Grupo Alsa, we are committed to universal digital accessibility, working continuously to ensure that our digital assets are usable by all people, regardless of their capabilities, age, or personal circumstances.
Our Accessibility Statement is based on the harmonised European technical standard EN 301 549 in its latest version, which is the European digital accessibility standard approved by the European Commission. This standard defines the accessibility requirements for technological products and services.
The scope of this statement encompasses the web digital asset https://canaryshuttle.com, excluding embedded content originating from external domains. However, Grupo Alsa and its external providers maintain an active commitment to improving the accessibility of external content included in its digital asset, with the goal of ensuring the most inclusive digital experience possible.
Our goal is to carry out continuous monitoring and correction of potential digital accessibility barriers, in order to provide an inclusive and barrier-free experience for all users.
Beyond regulatory compliance, Grupo Alsa aspires to exceed legal requirements regarding digital accessibility. Our commitment is to achieve the highest accessibility standards, aiming to meet Level AAA criteria, continuously improve the usability of our digital products, and obtain certifications that endorse our excellence in accessibility.
To achieve this goal, we have implemented a comprehensive digital accessibility service (S.I.A.), which deploys comprehensive corrective measures: specialised training for our teams, continuous evaluation and improvement systems for accessibility, and proactive actions on both our websites and mobile applications, with the ultimate purpose of ensuring a truly universal and inclusive digital experience.
Adopted Criteria
Grupo Alsa complies with the EN 301 549 standard to ensure the digital accessibility of its digital assets. Some of the ongoing improvement actions to enhance content accessibility are:
- (9.1.1.1) A thorough review of all meaningful images is being carried out to ensure they have appropriate alternative text (alt), ensuring that visual information is also accessible to people with visual impairments.
- (9.1.4.3) Automated and manual tools are being used to verify that the contrast between text and background meets the minimum required standards to guarantee legibility.
- (9.1.4.4) Verification is being conducted to ensure that content can be zoomed up to 200% using browser features without loss of functionality or clipping of information.
- (9.1.4.11) The contrast of user interface components and graphical objects against adjacent colours is being reviewed to ensure they are clearly perceived.
- (9.2.4.4) The wording of link text is being reinforced to make it more descriptive on its own and understandable without the need for additional context.
- (9.3.1.1) Verification is being carried out to ensure that the primary language of the website is correctly defined in the code, facilitating its interpretation by assistive technologies.
Preparation of this provisional accessibility statement
This statement was prepared on 26/10/2026.
The method used to prepare the statement was an expert review, supported by automated tools, based on the requirements of the EN 301 549 standard, carried out on 26/10/2026.
Everycode S.L. has an independent inspection unit accredited by ENAC (National Accreditation Body) in accordance with the requirements set out in the ISO/IEC 17020 standard, for website and mobile application inspection activities under the EN 301 549 standard.
Last review of the statement: 26/10/2026.
Observations
We value your active participation in the continuous improvement of our digital accessibility. If you wish to make suggestions, report issues, or request information regarding the accessibility of our website, you can contact us through the following channels:
- Email: atencionalcliente.canarias@alsa.es
- Phone: +34 928 184 608
